DODO: Thanks to Pinya HR, we have moved our HR processes abroad by miles

THE DODO is a logistics service for e-commerce, retail, restaurants and fast food. The company was founded in 2016 as a start-up with personal assistant services, when it was bought by investor Michal Menšík. With its 5 employees, the company logistically supported mainly the B2C segment, such as package delivery, dry cleaning services or, as Michal Menšík himself likes to joke, the expulsion of spiders from the apartment.

However, their services in THE DODO quickly expanded and launched delivery in the largest Czech cities. In 2018, they expanded to Slovakia and Poland, and two years after that they also entered the Hungarian and German markets. Today it operates in 7 countries and its largest customers include Košek, Tesco and Billa.

270 employees in 7 countries

With the dynamic growth and expansion into foreign markets also came a sharp increase in employees. Out of 5 employees, 270 became 270 within six years, and in the HR department they began to suspect that it was unsustainable for them to operate with payroll software alone. Although it covered the basic records of employees and partly also attendance, everything else as contracts, medical examinations or trainings recorded in folders on the cloud or in excels. Approval of absences at foreign branches even took place via e-mail or orally.

When Renata Pavlistova in May 2022 she took up the position of Chief HR Officer, a vision of a unified HR System It was already on the table. Together with 2 other colleagues from HR and a colleague from the project department, they selected a tender process and included 7 foreign software in the belief that no Czech software would meet their international requirements. At the time of the first testing of the demo versions, however, from a colleague from the sister company Inveo.cz They received a recommendation on Pinya HRwhere they've been using the software for a while. They tried the demo and subsequently added Pinya HR to the tender.

“In the beginning, we had a lot of criteria set, which we adjusted over time, because each system had something that it was strong in and that it still lacked. We had to rethink everything and divide the expected features into two categories - ones that we don't necessarily need, but it would be nice to have them and those that are essential to us. For example, the train did not go through the language mutations and legislative requirements of each market,” recalls Renata.

The whole selection process took 4 months, and in November the DODO finally decided on Pinya HR.

Internal Marketing Pinya HR Campaign

Before the actual launch HR Software It was necessary to train 3 HR departments in the Czech Republic, Hungary and Germany into sharp operation. Of course, there was a proper setup of processes, setting up language mutations and importing 270 employees from 7 countries. All this with the help of our product manager Dita Salajkova.

“The implementation and training went absolutely great. Dita went through everything with us in detail and several times when needed. She helped us with setting permissions in the system and was always willing to advise us, “praises the implementation process Petra Tousova, Group Compensation & Benefit Manager at DODO.

The system filled with all the data was then started by HR employees, later more teams joined and made Pinya HR available to all employees at DODO on July 1.

“In connection with the launch of Pinya HR, we launched a fairly large marketing campaign. We created infographics, posted flyers, prepared internal trainings, even shot videos. Thanks to an internal campaign, we have achieved that Pinya HR is fully used by colleagues across all departments,” says Renata Pavlištová.

Exports, contract preparation and budget planning have never been easier

Because digitization HR Processes meant a big change for DODO, they decided to go for it thoroughly. Therefore, the individual modules begin to be adjusted gradually. However, after the implementation of the software, they completely stopped using the attendance system, as they register negative attendance through Pinya HR in all 7 countries, thus making it as simple as possible to obtain documentation for the calculation of wages.

“What I would like to highlight is the really flexible attendance settings. We operate in several countries in Europe where there are different public holidays. For example, we were a little confused with Germany, but thanks to flexibility in settings and, of course, thanks to the valuable advice of product manager Dita, we at Pinya HR managed to set everything according to our needs,” says Petra Toušová.

Now all employees see their claims on vacation, pumped days off, homeoffice and managers have more visibility and can better plan the capacities of their teams.

And what does CHRO Renata Pavlištová appreciate most about Pinya HR?

“From the beginning, I liked that the software is intuitive and that we can adjust it to our corporate colors. Our work has been greatly facilitated by the functions generated documentation and for me as an HR director, the export function is unique. For example, last year it took us 4 days to prepare data for budget planning because we had to look up the data in different tables. Thanks to having all the data in one place today in Pinya HR, we have managed to shorten this preparation to half a day. That's huge progress. “

A simple overview of attendance and reports on 1 click, however, for THE DODO is just getting started. Gradually, they plan to make the most of all Pinya HR modules. They are currently completing the setup of the onboarding welcome page, checklists and also running a module for employee reviews.

In the plan they also have a configuration module entrusted to the property, which will help them not only with records and inventory of property specific employees, but also with the simplification of the offboarding process. In order to get rid of duplicate data entry, it is also planned to link to payroll software using APIS. The icing on the cake will be the connection to Power BI.

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